Borland Groover

Written by Uniti Fiber

December 10, 2022

My name’s Jason Pierotti. I work for Borland Groover. We’re the largest gastrointestinal practice in Northeast Florida. We have over 22 locations with 70 board certified GI doctors. We have offices out in the Panhandle, all the way up to Jacksonville Beach, and we’re up in Fernandina and as far south as Volusia.

Borland Groover sees over 150,000 patients every year and does over 50,000 colonoscopies every year at our various GI practices. We have several surgery centers throughout Florida in Orange Park, St. Augustine, and in Central Jacksonville. Borland Groover’s been a great place to work. We’re very innovative. We in IT feel like everything we do makes a difference to the patients.

When I first started at Borland Groover, we had been using MPLS circuits for years upon years, and that’s the only thing we really knew. MPLS circuits are traditionally very expensive. They’re legacy equipment. You don’t have a lot of bandwidth. It’s about latency. We were looking for something to replace that. Something that was obviously cheaper, that was the big thing. Cost was always going up through the roof. Something faster, something more reliable. And I wanted to find another company for the support side.

Since moving to Uniti, it’s been night and day. Uniti’s a big company, but it has that small company feel for customer service. I know a lot of the technicians personally. I can reach out to them and say, “Hey, are there any issues going on? Can you help me out with issue X, Y, Z?” I’ve worked with a lot of the engineers. During the whole transition to Uniti Fiber, I was involved with every step of the process. From planning, to being on site and seeing fiber getting pulled in the building, to installation of the hardware, to actually seeing them turn up and getting the insight of how Uniti works behind the scenes.

Since transitioning over to Uniti, I get full transparency. I get to see how everything works in the background. I get to have contact information all the way up to the top level in Uniti. And it’s been great. They’ve been very helpful, super friendly, and I can reach out to them anytime I need help.

Legacy MPLS circuits, some of them are bonded T1s, 1.5 up link and down link. Some sites, that’s not enough to do pretty much anything. Have a few voice calls, browse the internet here, and I’m choked up. Since switching over Uniti, my bandwidth has increased, some sites tenfold. Latency and jitter have shot down. Normally, I would see somewhere between 30 to 50 milliseconds of latency. Now, moving to the Uniti Fiber, I see sub five milliseconds. At a lot of different locations, I’ll even see one and two milliseconds of latency. And that transitions over the applications too, because things just load faster, move quicker. We don’t have to wait for things to spin and load on the desk. It’s just so much better.

With our traditional MPLS circuits, a lot of the providers didn’t have footprint in all the different various facilities we were at, so we would use a blooded mix of providers. And now that we switched to Uniti, Uniti has a footprint in all of our different locations, all of our surgery centers. Everything rides Uniti’s networks so I don’t have to worry about transitioning data from one provider to the other.

At Borland Groover, I don’t have to worry about connectivity anymore since switching to Uniti Fiber. It just works. With a lot of my other older providers, I would always have to worry about if something was going to go down, it’d be an issue. Things would be choked up and have limited bandwidth. Uniti Fiber has solved all those needs. The sun comes up every day, services need to be running every day. And since switching to Uniti, everything’s always firing on all cylinders and I know that the patients’ care is always getting taken care of.

*The testimonial transcript has been edited from the original video content to provide an improved reading experience.

You May Also Like…

The Life of a Circuit

The Life of a Circuit

If you're watching this video, it's most likely because you're ready to crank your connectivity up to 11. We're...

Biloxi PoP Shelter Build

Biloxi PoP Shelter Build

Hunter Payne: Good afternoon. We're here in Biloxi, Mississippi at our Biloxi PoP. What's a PoP you might ask? That is...

Learn More About Uniti

Meet Our Team

Corporate Governance

Legal and Regulatory

Corporate Responsibility

Investor Relations

Testimonials and Insight Articles

Network Operations

NOC Support

OneView™ Customer Portal Quick Links

Create an Issue Ticket

OneView™ Circuit Access

OneView™ Bill Pay

My OneView™ Dashboard

Learn more about OneView™

OneView™ Portal Overview

OneView™ Portal Payout

OneView™ Resource Center

Kenny Gunderman
President - Chief Executive Officer
Kenny Gunderman

Kenny Gunderman is president and chief executive officer of Uniti Group Inc. He has 20 years of experience in the telecommunications industry and is focused on growing Uniti’s real estate portfolio of mission critical communications infrastructure. He has prior experience at Stephens, Lehman Brothers and KPMG. He currently serves on the board of the Arkansas Game and Fish Foundation, the Hendrix College Board of Trustees, and the NAREIT Board of Governors. Gunderman holds a Bachelor of Arts degree from Hendrix College and an MBA from Yale.

Paul Bullington
Treasurer - Chief Financial Officer
Paul Bullington

Paul Bullington is the chief financial officer and treasurer of Uniti Group Inc., previously serving as senior vice president of Strategic Operations for Uniti Fiber. Until its acquisition by Uniti in 2017, he served as the CFO of Southern Light, a position he held since the company began operating in 2001. During his time as CFO, the company was named one of the “5,000 Fastest Growing Companies in America” by Inc. Magazine for nine consecutive years.

Bullington also has prior experience at Accenture and Royal Cup Coffee. He currently serves on the board of Eastern Shore Repertory Theatre and is a former director of First Community Bank in Alabama. Bullington holds a Bachelor of Science degree from Birmingham-Southern College and an MBA from The University of Chicago Booth School of Business.

Daniel Heard
EVP - General Counsel and Secretary
Daniel Heard

Daniel Heard is an executive vice president, general counsel and secretary for Uniti. Heard is responsible for the company’s legal affairs and corporate governance.

Heard previously was a partner in the law offices of Kutak Rock LLP in Little Rock, Arkansas.

At Kutak Rock, Heard represented public companies in corporate, securities and merger and acquisition transactions. His clients comprised a wide range of industries, including telecommunications, information technology and food processing. He has extensive experience in negotiating, structuring and consummating mergers and acquisitions, public offerings of debt and equity securities and other corporate finance transactions.

Heard graduated from the William H. Bowen School of Law at the University of Arkansas at Little Rock and has a Bachelor of Arts from the University of Central Arkansas.

Michael Friloux
EVP - Chief Technology Officer
Michael Friloux

Michael Friloux is an executive vice president and the chief technology officer of Uniti. He has over 30 years of telecommunications and information systems technology experience and is focused on future proofing Uniti’s information technology systems.

Friloux previously was chief executive officer and president of PEG Bandwidth where he led the wireless backhaul provider through a time of rapid expansion serving 2,400 cell towers over a 15,000 route mile network through 16 states.

Prior to joining PEG Bandwidth, Friloux served as president and chief operations officer for Citynet Fiber Networks where he developed the company into a leading regional wholesale carrier network spanning 13 states and 8,000 route miles.

Friloux started his career as a software engineer for Sabre Computer Services (American Airlines.)

He holds a Bachelor of Science degree from Oklahoma State University.

Jennifer Ragsdale
SVP - Chief Administrative Officer
Jennifer Ragsdale

Jennifer Ragsdale is senior vice president and chief administrative officer at Uniti, a Certified Great Places to Work company. Ragsdale oversees Uniti’s customer experience management, human resource efforts, diversity and inclusion programs, and leads execution strategy to create a culture of high performance.

Prior to joining Uniti, Ragsdale spent more than a decade in the human resources field, building and executing programs to drive operation strategies and organizational transformation.

Ragsdale is a certified professional in Human Resources (PHR), a SHRM certified Human Resources Professional (SHRM-CP) and is certified in Diversity and Inclusion in HR Management. Ragsdale previously served as the president of the Central Arkansas Human Resources Association. She holds a Bachelor of Arts degree from the University of Central Arkansas.

Ric Chura
SVP - Chief Information Officer
Ric Chura

Ric Chura is the senior vice president and chief information officer for Uniti. He previously served as Vice President of Information Technology at PEG Bandwidth, which was acquired by Uniti in 2016. He is responsible for setting Uniti’s cybersecurity strategy, technology governance and compliance and has led the integration of the multitude of companies acquired by Uniti.

Chura has over 20 years of experience in telecommunications industry working at Cap Gemini Ernst & Young, Predictive Systems, Callisma and FiberTower, a startup telecommunications backhaul provider. He has completed the Program on Negotiation from Harvard University and holds a Bachelor of Science, Mechanical Engineering degree from Iowa State University.

Ronald J. Mudry
SVP - Chief Revenue Officer
Ronald J. Mudry

Ron Mudry is Chief Revenue Officer of Uniti Group Inc. and President of Uniti Leasing. In this role, Mudry is responsible for Uniti’s growth opportunities across its fiber and wireless infrastructure segments. He is also responsible for Strategy and Corporate Development.

Mudry leads Uniti’s sales and business development initiatives which include providing fiber based services to wireless carriers, wireline carriers, hyperscalers, content companies, cable MSOs and other wholesale customers. Mudry previously served as President of Sales and Business Development at Uniti Fiber.

Mudry has over 30 years of experience in the telecommunications industry and was the founder of two start-up fiber operating companies that grew to become leaders in their industry segment. He joined Uniti in 2016 following the acquisition of Tower Cloud, a company he founded in 2006, that was a leader in fiber, small cell and cell site backhaul services in the Southeast, U.S. Earlier in his career, he founded Progress Telecom (formed in 1998) and before that spent 15 years with GTE Corporation (now Verizon) where he held key management positions in finance, sales and marketing, international operations, treasury, strategic planning, and mergers and acquisitions.

Mudry serves on the Board of Directors and Executive Committee of INCOMPAS, a telecommunications industry association.

Mudry holds a Bachelor of Science degree with a major in finance from the University of Michigan and an MBA from the University of Tampa.

Travis Black
VP - Chief Accounting Officer
Travis Black

Travis Black is the chief accounting officer of Uniti Group Inc. In his current role, Travis leads a team of over 40 employees and is responsible for the company’s financial accounting, external reporting and financial compliance activities. Additionally, Travis oversees the company’s technical accounting matters, including merger and acquisition transactions and critical accounting estimates.

Travis has been with Uniti Group since 2015, and previously served as the Director of Financial Reporting. He began his career at FedEx, and he has over 18 years of experience in financial accounting and reporting for public companies. Travis holds a Bachelor of Science degree in Business Administration from the University of Tennessee and an MBA from the University of Memphis. He is also a Certified Public Accountant.

Andy Newton
President—Uniti Fiber
Andy Newton

Andy Newton is president of Uniti Fiber where he stewards Uniti’s efforts to design, build and operate its fiber network infrastructure.

Newton was the co-founder of Southern Light, and for the previous 19 years served as its president and chief executive officer where he led the overall operations, strategic guidance and culture of the company. Under his direction, Southern Light grew to become one of the top 10 largest pure fiber optic providers in the country.

Newton received an Economics degree from Birmingham Southern College and enjoys providing leadership to non-profits that focus on education and community planning and development.

Bill DiTullio
Vice President - Investor Relations
Bill DiTullio

Bill DiTullio has over 10 years of investor relations experience, joining Uniti’s investor relations team in 2017. Bill was promoted to Vice President of Investor Relations and Finance in August of 2019. Bill originally joined Uniti through the acquisition of PEG Bandwidth in 2016, and has held several various finance roles within the organization. Prior to joining the Company, Bill served as Sr. Investor Relations Analyst at Comcast Corporation. Before that, Bill worked as an associate equity analyst at Boenning & Scattergood. Bill began his early career working for Prudential Financial in several accounting and finance roles.

Bill holds a Master of Business Administration degree from Temple University and a Bachelor of Science degree in finance and accounting from Villanova University.