Forever Vets, Animal Hospital and Pet Resorts as an identity have been around for 10 years. We actually just celebrated our 10 year anniversary. We’re not like any other vets or pet resorts in the area. What makes us unique is that we are open seven days a week with extended hours so that you’ll see like 7:00 to 7:00 Monday through Sunday. So we obviously have the vet side, that it has services at each location that you can have, but we also have the extras with grooming, boarding. We have some pet resorts with daycare, theme days, lots of fun.
Pets definitely are like children to some owners. So we say fur babies in a sense. And they would do anything like they would do for their kids. So they would do anything for their pet, and we understand that. We don’t just look at them as your pets, we look at them as your family. So in all of our locations, we rely on technology every day, and it’s very important to have a good connection. So that’s when our director of IT, Chris steps in, and we’re very grateful to have him on the team to make sure everything goes smoothly along with the software.
For us, a good connection for our internet would be vital, includes our phones, our databases, and allows us to interact with our clients. We use a lot of bandwidth for diagnostics, imaging, lab results, and just communication. Since we switched to Uniti, we’ve had no downtime, and I cannot speak to customer service or technical support because we haven’t had to call them yet. No reason to call, no issues—it’s been a very consistent and good service.
Our relationship with Uniti is great. We started out with three locations. We are moving into 11 right now, and we should have 13 by the end of the year. Uniti allows us to connect with our clients, and that allows us to do everything better. If there’s anybody out there considering Uniti as a service provider, they should definitely do it, they’re worth it—every penny.
*The testimonial transcript has been edited from the original video content to provide an improved reading experience.